Return Policy

Return & Refund Policy

At Sweet Country Farms, we take pride in making our products with care. Because our products are personal care and skincare items, all sales are final. We do not accept returns or exchanges due to the nature of our products.

Damaged, Defective, or Incorrect Items

Your satisfaction matters to us. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at hello@sweetcountryfarms.com.

Please include your order number, a brief description of the issue, and clear photos of the item and packaging when applicable. We will review the issue and work with you to arrange an appropriate resolution, which may include a replacement or refund.

Non-Returnable Items

Due to the nature of our products, we cannot accept returns or exchanges for opened or unopened products, scent preferences, personal preferences, or buyer’s remorse.

Order Accuracy

Please review your order carefully before completing your purchase. Once an order has been placed, we cannot guarantee that changes or cancellations can be made.

Thank you for supporting our small farm business! We appreciate every order and are grateful you’re here.

— Sweet Country Farms